It’s important that customers using our service can have confidence that the service providers they book with are safe and trustworthy people to be around their homes. To help with this, we ask all providers to obtain and upload a copy of their Ministry of Justice Criminal Record Check.
Your criminal record check is not made visible to other users. Our team review it before we approve your Provider Membership.
From time to time, we’ll remind you to order and upload an updated one – usually 1-2 years apart.
Getting your Criminal Record Check is free – and quick. You can request it online from the Ministry of Justice in minutes, and in most cases, you’ll have it delivered to your email within a week.
A Criminal Record Check is not the same as a Police Vet. You can learn more about the two types of check online –